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LearnCloud Privacy Policy

Current as of May 31, 2024

LearnCloud Co., Ltd. is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the aiLearn mobile application.

1. Information We Collect

  • Personal Information: We collect information that you provide to us when you register, such as your name, email address, payment information, and any other information you choose to provide.
  • Usage Data: We collect information about your interactions with the app, including the features you use, the content you access, and your performance on quizzes and assessments.
  • Device Information: We collect information about the device you use to access aiLearn, including the device type, operating system, and unique device identifiers.

2. How We Use Your Information

  • To provide, maintain, and improve our services.
  • To personalize your experience with aiLearn and provide tailored content and recommendations.
  • To communicate with you about updates, offers, and promotions.
  • To process transactions and manage your account.
  • To conduct research and analysis to improve our services.

3. Sharing Your Information

  • We do not share your personal information with third parties except as necessary to provide our services, comply with the law, or protect our rights.
  • We may share aggregated, non-personally identifiable information we may disclose your information in response to a legal request or when we believe disclosure is necessary to protect our rights, investigate fraud, or comply with a legal obligation.

4. Data Security

  • We use reasonable administrative, technical, and physical measures to protect your information from unauthorized access, use, or disclosure.
  • Despite these measures, we cannot guarantee that your information will be completely secure.

5. Your Rights

  • You have the right to access, update, or delete your personal information.
  • You can manage your communication preferences and opt out of receiving certain communications from us.
  • You have the right to object to the processing of your personal information and to request restrictions on the use of your information.

6. Children's Privacy

  • aiLearn is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

7. International Data Transfers

  • Your information may be transferred to and processed in countries other than the country in which you reside. By using aiLearn, you consent to the transfer of your information to countries outside of your country of residence.

8. Changes to This Privacy Policy

  • We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our app and updating the effective date.
  • Your continued use of aiLearn after any such changes constitutes your acceptance of the new Privacy Policy.

9. Contact Us